Return and Shipping Policies



If you are not completely satisfied with a purchase, please return it for a full refund within 60 days of purchase. We'll even pay for your return shipping! Start your return

Products must be returned in new or gently used condition. We monitor returns for abuse and reserve the right to limit returns or exchanges including those with or without proof of purchase. If you wish to return a Kopari product that was purchased anywhere other than, please reference that specific retailers return policy for instructions on how to do so. For international returns, please email our team at


Exchanges (if applicable)
We will replace items if they are defective or damaged. If you'd like to exchange your product for the same item, please head to and choose the exchange option when following the prompts. 

You will not be responsible for paying your return shipping costs. Please note that any original shipping charges, if applicable, are non-refundable.

We will issue your refund within 4 business days of receiving your return and will follow with a confirmation email once done. The refunded amount should be available on your original method of payment within 7-10 business days.

Order Changes / Cancellations

Please email us at or call us at 858-252-0099 as soon as possible. Kopari cannot make adjustments to orders after they have been placed and orders that have begun processing cannot be cancelled. If you no longer wish to receive your Kopari, you are welcome to return your items here, Start your return.


Kopari ships to the United States, Canada, Australia, and the United Kingdom.

For orders shipping within the Domestic United States, we have two shipping options:
Standard (3-8 business days): $5.00
Expedited (2-3 business days): $15.00
If your order exceeds $30.00, shipping is on us!

For international orders to UK, Canada & Australia, only standard international shipping is available at this time. Standard shipping rates depend on country, but free shipping is still applied to orders exceeding $30.00. Shipping times for each country are provided at checkout. 


Each order is packed with love, so please allow 3-8 business days for your order to be processed, packed, and delivered. Orders placed Friday after 1:00 PM EST through Sunday will begin processing the following business day. You will receive an email with tracking information the day your order ships.