Exchanges (if applicable)
We will replace items if they are defective or damaged. If you'd like to exchange your product for the same item, please send us an email at firstname.lastname@example.org.
You will not be responsible for paying your return shipping costs. Please note that any original shipping charges, if applicable, are non-refundable.
We will issue your refund within one business day of receiving your return and will follow with a confirmation email once done. The refunded amount should be available on your original method of payment within 7-10 business days.
Order Changes / Cancellations
Please call us at 858-252-0099 as soon as possible if you need to make any changes to your order.
Kopari ships to the United States, Canada, Australia, and the United Kingdom.
For orders shipping within the Domestic United States, we have two shipping options:
Standard (3-8 business days): $5.00
Expedited (2-3 business days): $40.00
If your order exceeds $50.00, shipping is on us!
For international orders to UK, Canada & Australia, only standard international shipping is available at this time. Standard shipping rates depend on country, but free shipping is still applied to orders exceeding $50.00. Please allow 10-14 business days for your order to be delivered once in transit.
Each order is packed with love, so please allow 1-2 business days for your order to be processed. Orders placed prior to 1:00 PM EST will begin processing same day, while orders placed Friday after 1:00 PM EST through Sunday will begin processing the following business day. You will receive an email with tracking information the day your order ships.
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