Return and Shipping Policies

Returns

If you are not completely satisfied with a KopariBeauty.com purchase, please return it for a refund within 60 days of purchase. We'll even pay for your return shipping!  Please note that any initial shipping costs, if applicable, are non-refundable. Start your return.

 

Products must be returned in new or gently used condition. We monitor returns for abuse and reserve the right to limit returns or exchanges including those with or without proof of purchase.

 

If you wish to return a Kopari product that was purchased anywhere other than koparibeauty.com, please reference that specific retailers return policy for instructions on how to do so. For international returns, please email our team at aloha@koparibeauty.com.

 

Exchanges (if applicable)

If you received a defective or damaged product from a KopariBeauty.com purchase, please email our team at aloha@koparibeauty.com with your Kopari order number and we would be happy to assist you further. 

 

If you'd like to exchange your product, please start a return and choose the exchange option when following the prompts. 

 

Return Shipping

You will not be responsible for paying your return shipping costs. Please note that any original shipping charges, if applicable, are non-refundable.

 

Refunds

We will process your refund within 7 business days of receiving your return and will follow with a confirmation email once done. After processing, the refunded amount should be available on your original method of payment within 7-10 business days depending on your bank. 

 

Order Changes / Cancellations

Please email us at aloha@koparibeauty.com or call/text us at 858-252-0099 as soon as possible. Orders that have begun processing cannot be cancelled or editted. If you no longer wish to receive your Kopari, you are welcome to return your items within 60 days of your purchase date here, Start your return.


Shipping

Kopari ships to the United States, Canada, Australia, and the United Kingdom. Please allow an additional 1-3 business days prior to shipping for orders to process.

 

CBD products can not be purchased with non-CBD Kopari products.

CBD products are available to ship to the United States only with some states excluded due to shipping regulations. States that are excluded are as follows: Alaska, Florida, Georgia, Hawaii, Iowa, Mississippi, New Hampshire, South Dakota, and Utah.

Sundaze Sunscreen is not available to be shipped to Canada due to shipping regulations. 

 

For orders shipping within the domestic United States, we have two shipping options:

Standard (3-8 business days): $5.00

Expedited (2-3 business days): $15.00

If your order exceeds $30.00, shipping is on us!

Please allow 1-3 business days for processing prior to your delivery timeframe.

 

For international orders to UK, Canada & Australia, only standard international shipping is available at this time. Standard shipping rates depend on country, but free shipping is still applied to orders exceeding $30.00!

 

International shipping does take awhile longer, we ask that you allow 1-3 business days for orders to process and an additional 11-14 business days after processing at our warehouse to be delivered.

 

Please note that orders placed Friday after 1:00 PM EST through Sunday will begin processing the following business day. You will receive an email with tracking information once your order is shipped out.